At Elhart Collision we would like you to know...
As a vehicle owner
in the State of Michigan, if your car or truck has been in an accident
and you wish to have the damage repaired through your insurance
company, there are certain rights which apply to you.
Understand Your Options!!!
You have the right to have your vehicle repaired at ANY repair facility you choose.
Your insurance company cannot force you to have vehicle repairs done at
a shop of their choice, even if they have a direct repair relationship
with that facility. Your insurance company cannot choose a repair
facility for you, even if the shop they choose provided the lowest
estimate or bid. It is your right to choose where repairs will be done
anytime you have an accident.
Elhart Collision stands behind repair and refinish work with a "Limited Lifetime Warranty".
Many insurance carriers will attempt to convince you that shops on
their direct repair programs are "guaranteed". Although this is true,
it is the actual repair facility that is providing them that warranty
for your peace of mind, the same as Elhart Collision provides you!Elhart Collision is proud to introduce our:
"INDUSTRY ADVANTAGE
PROGRAM"
Free Rentals-
We offer free rentals on repairs exceeding $750 in damage
should a customer encounter a situation where they do not have other
transportation options. (Free of charge up to 7
days, special discounted rate available after
that)
Provides
those that have hectic schedules or our elderly clientele with special
door-step service to help speed up the estimating
process.
Pick-up & Deliver Service- Provides those
that have hectic schedules or elderly customers with that
over-the-top-service hard to find anywhere else!
Lifetime Workmanship Warranty- Our facility is
very excited to now offer a limited lifetime warranty on our repair and
replace workmanship..similar to that of our refinish warranty. You can
rest assured that our customers will have the very best protection the
moment they leave our building!
Lifetime, National Paint
Warranty- Elhart Collision is proud to use the Spies Hecker
paint line from DuPont Paints. Spies Hecker is a "top-of-the-line"
refinishing product and Elhart Collision is one of the the few
facilities in Southwest Michigan to implement this superior product
line, known for its' color matching
enhancement.
Customer Service Index Program- Every Elhart
Collision customer is asked to participate in our national survey
program sponsored by DuPont Paints to provide feedback regarding their
experience with us, their insurance carrier and their insurance agent.
We are proud of our scores and will gladly provide them to our insurance
partners at their request!
Elhart
Collision...
"Where Everything Ends With an Excellent
Finish!"
